Go euro. GoEuro: Most Innovative Company 2019-12-01

GoEuro?

Go euro

They have no clout with the airlines. I also appreciate the usability of the product and the design is super slick. I had all sorts of language and technical difficulties trying to book through the in country train company and turned to GoEuro. I will never use them again and encourage you to do the same. What is more, the bus did not arrive on time 16:15 pm, but 17:35, I had to call to Bulgaria and pay for international call. At the beginning everything looks perfect, the coverage, the options and the convenience but if you have any problem customer service is like a robotic service, they seems not to understand the problem or your needs you would never get money back not even because the merchant cancel your reservation.

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Has anyone use Go Euro website

Go euro

Be aware, everyone, this company is a scam. GoEuro was really easy, and had a much more user friendly website. Their prices are higher than can be found elsewhere but combined with the cash back on offer at that time, Omio had the best price. I made multiple purchases through TopCashback. Use at your peril or stick to professional sites such as Expedia, eBookers, theTrainline, etc.

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Omio Reviews

Go euro

Have a screen shot of the booking showing it was meant to be for today. After calling Omio and having to talk to a few different people to get to the right person they only would name a street to go to, which was the street where the bus station was, again no help at all. Was forced to waste more money for a bus to bologna after this. The customer service said they would contact city link the supplier and ask for the ticket to be cancelled. Omio is blaming the airline and the airline is blaming Omio. But if you do please be advise the customer service will not gel but relay a load of procedure rubbish that will not help you.

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GoEuro?

Go euro

I have bought a ticket from France to Madrid on October 25, 2019. They never did help cancel my ticket and also was unwilling to do anything else t help. GoEuro is just like Kayak is for except that it's focused on and includes trains and buses. Thank you for your reconfirmation. When we were trying to get into the bus to come back to Kraków, the driver told us that our tickets to come back weren't registered in the passengers list - plus, the bus was already full - so we had just lost our ride back home. .

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Has anyone use Go Euro website

Go euro

With Italiarail, at least you can get the fee back by e-mailing tripadvisor italiarail. Terrible customer service when it comes to getting money back for a flight that was cancelled. Overall I lost out on £20 on a ticket I did not use or had no intention of using. There seemed to be an error in Omio's system, and the bus tickets we bought to come back to Kraków were registered on Omio's website with the wrong date. There's another possibility, just a possibility, that some glitch on GoEuro means you have ended up with some discounted Cartafreccia fare when you haven't got a Cartafreccia card.

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GoEuro?

Go euro

I assume there was a glitch in their online booking system. That way you can get a refund if you make an honest mistake. Early that morning city link had said they had received no such email and would refund but has t be done through omio. We speak English, so getting around on public transport can be difficult when the websites are in a foreign language - much less trying to compare prices! I accidentally purchased the wrong destination and when I had realised immediately after I called to ask for the ticket to be cancelled. I will go to them first next time. I have been waiting more than three months and keep getting fobbed off. I have the same thought which led me to this post.

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Omio Reviews

Go euro

I had pre booked a bus from Rome to bologna through Omio and greatly regretted this choice. I tried searching the same train and time for this particular destination in both Italiarail and Trenitalia's website, it came to me that the ticket fare is significantly more expensive +- 10 Euro than from Goeuro. Next time, I will just book through GoEuro Be careful. After contacting Omio and reporting this issue, we didn't get an answer, neither we did get our money back. I booked a ticket via GoEuro from to , but was concerned that there was no Seat Number, so I cancelled it and booked direct via website other TripAdvisor threads had made me concerned about it. Soooo simple and same price.

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Omio Reviews

Go euro

I'm still having doubt whether to purchase the rest of my other destinations via Goeuro. The bus company they supplied Marino was not shown on any of the boards at the bus center, the people at the help desks had no idea about them and just said to call Omio, and others at the help desks refused to talk to us at all. I just compared a couple of searches and they were the same. We've since had to purchase 2 separate tickets directly from Trenitalia. The Renfe site was in Spanish only, and difficult to go through the Payment and Booking process. A quick read of the reviews reveals that this bait and switch tactic is Omio's usual operating procedure. I am going to sue the company.

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Has anyone use Go Euro website

Go euro

They've wasted my time and money and I won't be using again. Omio has made our life so easy!! This means that the bus tickets we were buying didn't even exist. . We do not recommend it. I think the booking cost must be absorbed by the individual train company. Paid and completed the booking and the confirmation came back stating the tickets were for tomorrow. Last night booked 2 train tickets for my partner and I from to for today.

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GoEuro: Most Innovative Company

Go euro

There's no way we made a mistake, we triple checked all the info and up until we received our confirmation everything stated the booking was for today, the day we needed to travel. In a lot of cases it will actually direct you to the specific transportation provider to purchase, so the prices will be the same. After all, we all got scammed for non existing bus tickets and never got our money back. This is the second time you have stuffed me. GoEuro is very useful to see all the various options for getting from A to B instead of searching a bunch of different providers separately. Extremely poor website, leading to easily purchasing incorrect ticket even for a very computer literate user , customer service that provides incorrect information that could have caused serious problems and failing to provide refund now a PayPal dispute or to communicate about the situation. Edited: 27 August 2017, 08:47.

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